Setting Expectations leads to failure! Reaching agreements are the path to success!

Expectations lead to failure.   Setting expectations are a great first step, however we need to go further and ensure both parties are on the same page on possibilities.  Agreements are that next step. Expectations are fraught with misinterpretation and assumptions.   Assumptions that you have delivered clear and concise instructions.  Assumptions that there are no questions […]

Holding them Accountable

Is it HR’s role to hold hiring managers accountable for bad hires?   The aspect of holding them accountable came up at a recent speaking engagement.   The situation seemed simple enough.   One of the HR professionals present stated that my thoughts on the simplicity of terminations and my thoughts on accountability were contradictory. I believe in […]

Managers refer to the people in their charge as ‘they’. Leaders know there is no they – there is us – their is ‘we’.

Who’s ‘They’?   “They don’t understand what they are accountable for”.  Those are the exact words that came out of the mouth of the Director of HR from a small [under 100] people manufacturing organization at a recent round table comprised of the executive team of that same organization. That was the comment that sent the […]

Who has your six?

I’ve got your six is a military term.  Basically it means that ‘I’ve got your back’.  The origins of the term comes from an old pilot system in which directions correspond to hours on the clock where 12 o’clock is forward and 6 o’clock is behind so having your six means I have your back […]